Interactive Webinar on
How To Provide Exceptional Customer Service
25th August 2020
(11:00 AM to 4.30 PM)
In How to Provide Exceptional Customer Service, you will learn...
How to always communicate a positive, friendly, ready to help attitude to Customers
How to handle angry Customers with diplomacy & tact
How to handle the 5 most common Customer complaints
How to spot opportunities for turning an unhappy Customer into a repeat Customer
And much more!
The quality of Customer service you give, more than any other factor, determines the level of approval Customers will give your organization. And happy Customers are the Differeance between profit and loss. This webinar gives you the skills to become an expert in your companys goods and services … a master diplomat when dealing with angry Customers … a PR po when representing your company … a personal consultant tuned into each Customer’s needs … and a saint who never becomes defensive or discourteous in your business dealings. Make sure your Customers and the people they talk to will choose to do business with you for years to come.
Course’s time structure:
Session Timing– 11:00am to 4.30pm
Webinar Starts 11.00 am
Break – 01.30 pm to 02.00 pm
How to Register:
18% GST is applicable
> Mode of Payment: NEFT /Paytm / Credit Card
> Cheque favouring GFORD Institute of Management Pvt Ltd payable at New Delhi.
> Fees include certificate of participation & Course Material.
*Terms & Conditions apply
For GFORD Institute of Management Pvt Ltd
Mob. :09711114779 / 9315556407
For Query and nominations – 09540012349 only Whatsapp
For unsubscribe from the mailing list, please mail us on email@example.com.