Interactive Webinars on

Communication Skills

Selling Skills


13th September 2021

10:00 AM to 01.00 PM


22nd September 2021

10:00 AM to 01.00 PM


Mr. Suresh Gopalaswamy

Visiting Faculty at IIM & Senior Advisor

Topic to Be Covered


Introduction and Icebreaker

Expectation Mapping

Context Setting for the Program

  What is Communication

  The types of Communication

  Managing Communication

Communication Management Techniques and Best Practices

Difficult Conversations

Communicating to Influence

Recognizing Communication Styles

What is your communication Style?

  Advanced Techniques

Style Flexing

Body Language

  7 Essential Selling Skills

  Key Activities For Salespeople

>  Getting Organised

  Preparing A Sales Plan

>  The Most Important Skill In Selling

  Breaking Down Your Sales Target

>  How To Get Control Of Your Target

  Preparing Your Sales Pitch

>  How To Make A Pitch

  Sales Planning

>  Producing Your Personal Sales Plan

  Making Your Sales Pitch

>  Ideas For Putting Together A Great Presentation

  Cross Selling & Up Selling

>  Getting More Business From Customers

  Creating Rapport

>  How To Begin To Build A Relationship

  Closing The Sale

  Managing Salespeople In A Recession

>  Ten Tips For Sales Managers

Profile of Faculty

Mr. Suresh Gopalaswamy

Visiting Faculty at IIM & Senior Advisor

Experience of 20+ years in Behavioral and Functional Training, Profit Centre Operations and Sales & Distribution Management. Has facilitated and coached clients from wide range of industries. Retired from HUL as Senior Manager Channel Operations. Mr Gopalaswamy is Guest Faculty at IIM-C for MDC programs for Senior management as well as ISS probationers.

Mr Gopalaswamy has Diplomas in Management, HR Management, Change management and a certification in Storytelling. Mr. Gopalaswamys area of expertise include Sales Management, selling techniques, Business Partner Management, Competency Mapping & Development, Business Story Telling, Change Management, Execution Skills among many others.

Mr Gopalaswamy has a wide Industry/Functional Experience / exposure spanning Civil Services, PSUs, FMCG, Consumer Durables, Fashion Garments, Manufacturing, Industrial Products, Automobile Parts, Infrastructure, Hospitality and Health Care

Courses time structure:

Timings 10.00 am to 01:00 pm

You should have good internet connection and good quality headphone/speaker set with Laptop / Desktop. You should have notepad/pen to note down important points.

How to Register:


Per person per session

Rs. 2400 /-

USD 40


Per person both session

Rs. 4800 /-

USD 80

18% GST is applicable

> Mode of Payment: NEFT /Paytm / Credit Card/ GPAY

> Fees include certificate of participation & Course Material.

*Terms & Conditions apply


Best regards

For GFORD Institute of Management Pvt Ltd

Piyush Verma


Mob. :9711114779 / 9315556407

For Query and nominations 9540012349 only Whatsapp


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